Salon Etiquette: Dos and Don'ts for a Pleasant Customer Experience

Hairdressing To Salon

Entering a salon isn’t just about getting a new hair makeover; it’s a chance to pamper yourself and walk out with brand-new confidence! However, ensuring a pleasant experience involves more than just sitting in the chair. Coming into your appointment with realistic expectations, open conversation, and adhering to proper salon etiquette can make it a more fruitful experience for both you and your hairstylist. So, let’s delve into the dos and don’ts to ensure a delightful journey at the hair salon!

Prepare your references

Customer Preference

Most of us come into the salon with an idea of what hairstyle we want in our heads. But how can we make sure that the end result matches our expectations?

Verbal descriptions can be subjective, and this can cause a mismatch between what you want and what you end up with. For example, your definition of “straight hair” may be different from that of your stylist’s. Instead of the natural-looking locks obtained from a soft rebonding, your stylist may interpret your request differently and give you a different rebonding style instead.

To avoid an unfortunate case of crossed wires, we suggest that you bring in reference images or examples! Providing reference images gives your stylist a helpful visual aid and ensures that they are on the same page as you. This makes it much easier for them to deliver the hairstyle you envision. 

Be as specific as possible during the consultation

Young Women Discussing Haircut And Color

Aside from providing references, further communication is key to achieving your desired look. Most hair stylists will typically conduct a consultation to determine your preferences, goals, and how the both of you can collaborate to achieve your desired style. During this time, please do not hesitate to express your likes and dislikes, concerns, and hair goals in detail! 

Whether it’s discussing the specifics of a volume perm or a hair treatment at your salon, being specific enables the hairstylist to tailor their services to suit your unique requirements down to a T. 

Understanding limitations

Although your hairstylist will always strive to fulfil your requests, there are sometimes limitations to your requested style. Factors such as hair texture, length, and condition may influence the outcome. For example, hair that has been rebonded too many times will not curl well, and in such cases, stylists may recommend against perming rebonded hair. 

When you embrace realistic expectations and stay open to discussing with your stylist, it’ll be much easier for both parties to come together and achieve the best possible results. 

Be prepared for maintenance

Women With Hair Damage

Getting a new hairstyle is just the beginning of your journey. However, maintenance is key if you want to prolong the longevity of your new hairdo.

For example, a fresh volume perm may look fluffy and gorgeous while on the salon chair, but replicating that initial voluminous look will require some styling. Even though most hairstylists will be more than happy to teach you how to maintain your hairstyle, diligent maintenance on your part will determine how long your hairstyle will last.

Additionally, some styles or treatments may require more upkeep than others. For instance, a Brazillian blowout may not be as long-lasting as a Tibolli keratin treatment, but it promises more natural-looking results and allows for the possibility of perming your hair just a few months later. This is why it is highly recommended that you take your lifestyle and availability into consideration when deciding on the best hairstyle or keratin treatment for you. 

Clean hair and good hygiene

As part of good salon etiquette, please arrive at your hair appointments with clean and product-free hair for a smoother styling process! Maintaining good hygiene will also help to ensure a pleasant customer experience for you and those around you.

In the end, the best salon experience comes from fostering a collaborative and respectful partnership between you and your stylist. When you incorporate all these dos and don’ts into your salon visits, you’ll be helping all parties involved to create a welcoming space where you can relax and indulge in a luxurious salon experience. 

At Picasso Hair Studio, we’re committed to providing you with the best experience. With personalised hair analysis and experienced stylists, you’ll be sure to find your perfect cut and style. Contact us today to find out more!